U

Visitor

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1 Message

Saturday, January 21st, 2023 11:03 PM

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Does wireless x1 box use internet data

Just installed a wireless x1 box and now my internet data is going up fast. I read some configurations need a primary box . I returned my big box . Could his be a problem? 

Problem Solver

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515 Messages

2 years ago

Please refer to this page from the xfinity support site:   https://www.xfinity.com/support/articles/data-usage-what-counts-towards-my-data-plan

Problem Solver

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567 Messages

2 years ago

Thanks for reaching out with this inquiry! While there are things you can do on the X1 that will contribute to your data usage, not everything does. The best way to find out is to look for the internet badge within the app you're using. Here's a guide on how to determine this. Please let us know if you have any questions about how this works. We're here to help!

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