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lesmikesell
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Valued Contributor

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527 Messages

Thu, Aug 29, 2019 1:00 PM

Does the XG1v4 box support Youtube HDR?

I recently switched to the 4k XG1v4 and know it is working properly because I can get 4k HDR on Amazon Video to the TV.   But when viewing Youtube 4k HDR content, my TV does not show that it is receiving HDR.  The picture looks pretty good anyway, but just not HDR according to the TV.    It is not that important since the TV has it's own app for Youtube (that also didn't do HDR until a recent update), but I'm curious about whether it is supposed to work or not.

 

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lesmikesell

Valued Contributor

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527 Messages

2 y ago

Your TV is probably the same in needing to use HDMI 2 or 3  with the 'enhanced' setting to get 4K HDR  @60hz input.   I picked the 900E mostly because rtngs.com said it was brighter (I'm not a movie purist - it's in a room with a lot of windows...) and it has good local dimming.   But yes you should have to look pretty closely to see any difference.   Note that the picture setting adjustments are for your selected port or the default so they stick to the input and can be set differently (wish you could do that with audio).   I had trouble with the TV Amazon app stuttering on 4k input until the last update and it still struggles a bit where it plays perfectly on the X1 app.

lesmikesell

Valued Contributor

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527 Messages

2 y ago

I don't know much about HiSense TV's but a quick google search found some youtube videos about having to update at least some models of the TV to enable HDR.  Have you looked into that?  It may also make a difference if you are connecting to the TV or the receiver.  If you go through the receiver first it has to be able to handle the 10-bit color of HDR video.

googler75

Frequent Visitor

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27 Messages

2 y ago

Getting Pink Screen on most on Demand HDR content except tv channels. Using a HiSense UHD 55" TV with an ONKYO Dolby Atmos Receiver. Switching HDMI cables is not making a difference. It mainly shows up in HDR Theater Picture mode; Standard and Vivid are fine when viewing regular TV.

Plz advise.

lesmikesell

Valued Contributor

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527 Messages

2 y ago

But you said the receiver was upscaling and the X1 was set to send 1080.   You might also try connecting directly to the TV until you get the right settings for the picture.

lesmikesell

Valued Contributor

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527 Messages

2 y ago

If you want HDR you probably want 3840x2160@60Hz  all the way through.

googler75

Frequent Visitor

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27 Messages

2 y ago

TV shows 3840x2160 as current resolution 

googler75

Frequent Visitor

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27 Messages

2 y ago

Looked thru all videos pertaining to TV. Nothing works whether connecting it thru tv or receiver. HDR10 working well with AppleTV and ROKU. Not sure how to get the HDR to function on my tv from he Xfinity 4K box. 

 

TV model: 

Hisense - 55" Class - LED - H6 Series - 2160p - Smart - 4K UHD TV with HDR

Model:55EU6070

‘Receiver: Onkyo - HT S3910 5.1-Ch. Hi-Res 3D Home Theater Speaker System - Black

Plz provide link to any videos relating to the TV model. Set the resolution to 1080p 60 which is bing upscaled to 4K by the Receiver

googler75

Frequent Visitor

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27 Messages

2 y ago

Setting back to 4K 2160 connected to Receiver. See pics. Even if connected to TV the same result. The tv automatically upscales everything even if it’s 480p.

 

Box Setting TV UnknownBox Setting TV UnknownStandard HDRStandard HDRHDR Theater Pink ScreenHDR Theater Pink Screen

 

 

 

lesmikesell

Valued Contributor

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527 Messages

2 y ago

Don't think the pics posted right.   If you use the youtube app with 'stats for nerds' displaying you should be able to see if you are getting 4k from the source through ( the 'current' resolution numbers).   But, as per the point of this thread, the  X1 YouTube app doesn't send HDR so you'll need some other source to see if the 10-bit color is working.    The Amazon Video and Netflix apps should do that, but they don't have a way that I know of to see the details of what they are sending.  On my TV, I can tell HDR because if I go to the picture adjustment menu it displays 'HDR' but other TV types will be different.

lesmikesell

Valued Contributor

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527 Messages

2 y ago

Have you made the 'enhanced' setting here? 

https://gregglestech.com/2018/04/25/hisense-4k-tv-how-to-enable-hdr/

Also, older HDMI cables might not handle the 18Ghz data rate, although it would be unusual for a short run.

googler75

Frequent Visitor

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27 Messages

2 y ago

Will check YouTube app later. Amazon and Netflix give me HDR Pink screen.

googler75

Frequent Visitor

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27 Messages

2 y ago

Yes the HDMI Function is set to enhanced. The display shows 3840x2160 even on YouTube app with box set at 2160p 60fps. The pink screen still occurs with HDR Theater Mode. On the AppleTV all modes function properly with HDR 10 mode enabled. Using 4K cable from Amazon and one that came with the box stating high speed Ethernet.

lesmikesell

Valued Contributor

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527 Messages

2 y ago

I don't know what 'HDR theater mode' means.  Is that a TV setting?  Most TVs should auto-detect HDR and only a few xfinity sources are going to send it (certain videos on Amazon and Netflix).   Perhaps you are forcing 10 bit color when most videos are going to be 8 bit.    I think the Apple TV has an always-on HDR mode where it upconverts everything to make it work with that setting.   The X1 is only going to send HDR when the source video has it and it expects the TV to recognize and switch.  You could check this theory by starting something you know is HDR before switching the TV to HDR mode - like Amazon's The Man in the High Castle episodes.  But even that might not work if you have to manually switch the TV because I think the X1 will auto-detect capabilities.  Some devices actually have to have the cable removed and replugged or be power cycled to re-check the capabilites at the other end.

 

In any case it probably is not worth fighting that battle since your Apple TV probably has apps to play all of the content that you can get in HDR on the X1 anyway .  Just leave HDR off when watching xfinity - or find a setting that will auto-switch. 

lesmikesell

Valued Contributor

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527 Messages

2 y ago

One other possibility - maybe "HDR theater mode' forces Dolby Vision.   The XG1v4 will only output standard HDR10.

googler75

Frequent Visitor

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27 Messages

2 y ago

The TV contains various HDR modes. The Theater setting shows in pink as does any Amazon/Netflix HDR content. I will mainly use Apple TV for now and hope when ATSC 3 arrives that the cable channels won’t be affected. Will try swapping coax cable with old white one that is attached with one that came with the box (black)

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