Hello, @user_x0vhyv! Thank you for creating a post, then waiting for a response from the community. Our Digital Care Team is more than happy to help in any way we can! To clarify, what device are you trying to access your Disney+ account on (i.e. X1 TV Box, smartphone, smart TV, etc.)?
XfinitySara
Official Employee
•
2.7K Messages
4 months ago
Hello, @user_x0vhyv! Thank you for creating a post, then waiting for a response from the community. Our Digital Care Team is more than happy to help in any way we can! To clarify, what device are you trying to access your Disney+ account on (i.e. X1 TV Box, smartphone, smart TV, etc.)?
0
0
user_e1bbss
Visitor
•
1 Message
2 hours ago
I have a Disney+/Hulu subscription through Xfinity, but every time I click on the Disney+ icon it takes me to a "Choose your plan" page.
0
0