Disney+ App shows and movies playing in green tint

change out your HDMI cables, or make sure they are securely attached

@user_m9eyqb 

This is a known issue. See this thread for more info;

https://forums.xfinity.com/conversations/x1/disneyplus-app-streams-in-bluegreen/6738c1ad009aa279a406c668?page=2 

We are having the same problem and noticed it approximately 5 or 6 days ago.  We've done extensive troubleshooting on our own in addition to working with the Xfinity tech support folks in India, and all signs point to it being the main box, not any satellite boxes you may have in other rooms.  The Disney Plus app doesn't work properly, displaying only two out of the three colors, but only in our main box.  The satellite boxes display the high resolution video just fine using red blue and green.  When I watch Disney Plus using the app within my Smart TV, everything works just fine.  So that means it's an Xfinity problem and it's within the software that lives in the main boxes.  They have some work to do to get these things fixed but it's already taken them a good week and a half already so it may be that they don't have a clue what's wrong and are just hoping that the next scheduled software push to your main boxes fixes the problem and stops us from whining at them.  Xfinity's not going to tell you the truth as to what's going on or what they know.  They're going to cover their [Edited: "Language"] so that you keep paying them $300 a month.  Good luck everyone.