2 Messages

Saturday, March 18th, 2023 1:20 PM


Discovery plus stuck on title page

We use discovery plus on our X1 box daily, yesterday we voices commanded the app and now the Discovery plus logo comes up but nothing happens.  Discovery plus works on all other devices.  After reading this forum it looks like it's an Xfinity issue...can you delete and reload my app?

Problem Solver


574 Messages

9 months ago

Hi, @user_dcb3f8. We're happy to help with sending a signal to your cable box to help with the Discovery Plus app issue. Can you please click the Direct Messaging icon at the top right of the page, click on the pen and pad icon and enter Xfinity Support in the "To" section of the chat and provide us with your first and last name and address so we may further assist you.

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