Visitor
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1 Message
Disable screen saver
I pay over $300.00 a month for you to control my power saver!!!!!!! My TV, MY money, my electric, my business not yours!!!!!
I have it turned off in settings but the screen saver still comes on!! It is set for 5 hrs!!!
XfinityJosephB
Official Employee
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323 Messages
3 m ago
I am so sorry about your frustrations! I know how this can be challenging for you. It's never fun when things don't work the way you would want. If you would like, I would be happy to troubleshoot and see if I can help you get some help with this. Can you send me a DM with your name and your address?
To send a direct message you may need to:
Click "Sign In"
Click the "direct message" icon
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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