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froman1960
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3 Messages

Monday, May 9th, 2022 4:07 PM

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Dim clock on DVR

While everyone seems to want the clock back on the DVR box, I have the model that has the clock and I want to dim it or turn it off.  It's in my bedroom and it's too bright.  The instructions for the device lights only affected the blue light on the on off button.

I can't find any other place to dim the clock.  Anyone know how?  Otherwise I'll just have to keep a cover taped on it.

Question

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3 years ago

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CCKorie

Problem Solver

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1.1K Messages

3 years ago

Greetings! :) You are able to adjust the clock brightness. Here are the instructions how: 

 

  1. Press the Xfinity button on your X1 Voice Remote.
  2. Use the arrow keys to highlight the gear (Settings) icon and press the OK button.
  3. From the Settings screen, use the arrow keys to highlight “Device Settings” and press the OK button.
  4. Use the arrow keys to highlight “Device Lights” and press the OK button.
  5. Use the arrow keys to select “Power Light Brightness” or “Clock Light Brightness” and press the OK button.
  6. Use the left arrow key to decrease the brightness and the right arrow key to increase the brightness. You can set the brightness level to either 1 (the dimmest), 2 or 3 (the brightest). Press the OK button to lock in your selection.
  7. Press the Exit button to exit out of Settings

Let me know if this helped!

3

froman1960

Visitor

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3 Messages

@XfinityKorie​ Well, I'll be....!!! I swear I was there and the Clock Brightness was not an option I saw, but here we are now and there it is.  I was able to turn it off so I took the tape off.   Thank you very much for that.  But I'm feeling the Mandela Effect because the option was missing when I posted.  Thanks again.

3 years ago

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CCKimberly1

Official Employee

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842 Messages

Absolutely! And please don't worry! Sometimes we have to look things up to get to places too especially because of that silly Mandela Effect! Is there anything else that I may be able to help with today? How is everything else working for you? 

I no longer work for Comcast.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

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froman1960

Visitor

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3 Messages

It's working great again.  Thank you.  I had looked it up and could not find it because Xfinity/Comcast still has old stuff posted and they don't all have dates so I don't always find what I need amongst all the chaotic information out there.

3 years ago

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