DaniceG's profile

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3 Messages

Friday, February 2nd, 2024 10:40 AM

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device settings- Time & Measurement

After the Update this morning, now on Device Settings>Time & Measurement, the temperature setting is removed. The description still lists temperature as a setting. Now, on the info screen and Guide screen, the time and date are still displayed but not the temperature. Why?  Why has the temperature been removed from screen display? This is very disappointing

Official Employee

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1.7K Messages

10 months ago

Greetings, @DaniceG! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about these X1 features. I don't know if the temperature display was removed intentionally, or if it was just temporarily unavailable, but you have definitely come to the right place for assistance.

 

If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

1 Message

5 months ago

Another reason to get rid of Xfinity after 40 YEARS 

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