U

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1 Message

Saturday, October 23rd, 2021 10:45 AM

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Denon receiver pairing

I got a new rote today xr15. When I pair it to my Denon avr-1911 receiver it controls the volume but not the power. This was not an issue with my older remote

Official Employee

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746 Messages

3 years ago

Oh no! I know how upsetting it can be when things don't work as expected. @user_fd761f I would be happy to help and look into your concern. send us a direct message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the link  https://comca.st/3EdcKuB to initiate a live chat.

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