U

Visitor

 • 

1 Message

Sat, Oct 23, 2021 10:45 AM

Denon receiver pairing

I got a new rote today xr15. When I pair it to my Denon avr-1911 receiver it controls the volume but not the power. This was not an issue with my older remote

Official Employee

 • 

217 Messages

1 m ago

Oh no! I know how upsetting it can be when things don't work as expected. @user_fd761f I would be happy to help and look into your concern. send us a direct message with your full name (and the account holder's name if different from you) and the numbers associated with your service address. To send a Private Message, please click on the link  https://comca.st/3EdcKuB to initiate a live chat.

New to the Community?

Start Here