1 Message
Delete purchased movies
I have four movies I would like to delete from my X1 box. They aren't wanted any longer. I'm not seeking a refund. Please help!
1 Message
I have four movies I would like to delete from my X1 box. They aren't wanted any longer. I'm not seeking a refund. Please help!
XfinityRaul
Official Employee
•
1.5K Messages
6 months ago
Hello, user_ao4bzp. I appreciate you making us aware you're interested in removing these four movies from your X1 box. Purchased items aren't typically removed unless they haven't been watched but I can take a look at your account to see what options are available.
In order to get started, can you please send me a private message to Xfinity Support by clicking the chat icon in the top right?
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