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tbill1
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652 Messages

Sunday, February 18th, 2024 11:54 AM

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Daily update message changed?

It used to be that if you manually skipped an update 2 days in a row, you would then be forced to update on the 3rd day.

The last 2 days my update message had no option to skip. Has this option been taken away?

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9 months ago

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XfinityBillie

Official Employee

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2.7K Messages

9 months ago

@tbill1 We appreciate your time reaching out here on our Forums. Reviewing this article I'm not seeing that it's stating you are able to skip the update, but you can change the time the cable box updates. I hope this helps.

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tbill1

Contributor

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652 Messages

9 months ago

Take my word for it..you could and I have (many times) skipped the update-per on screen message.

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XfinityBillie

Official Employee

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2.7K Messages

@tbill1 I understand that in the past you were able to do so, at this time I'm not seeing any indication that is a feature we offer any longer. You can change the time of the update to something more convenient though, as detailed in the article provided. I hope you have a great day.

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9 months ago

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