PapaR's profile

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Mon, May 11, 2020 11:00 PM

Daily update freezes screen

I receive the Daily Update message and select Update Now. The update goes through the process (usually 4-5 minutes) and returns me to the channel I was watching.  However after 2-3 minutes my screen freezes and my remote is locked.  Then after 4-5 minutes it unfreezes and is normal until next update. Happens after every update.

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Rustyben

Expert

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24K Messages

1 y ago


@PapaR wrote:

I receive the Daily Update message and select Update Now. The update goes through the process (usually 4-5 minutes) and returns me to the channel I was watching.  However after 2-3 minutes my screen freezes and my remote is locked.  Then after 4-5 minutes it unfreezes and is normal until next update. Happens after every update.


is that a DVR with a clock or a companion set top box? it sounds like a storage memory problem.

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I have the same problem its a companion box, and after update, the box fails to respond to either the black remote it came with or the voice remote l. After about 5 minutes post reboot, it will start respondng.

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