tlgjr8's profile

Contributor

 • 

24 Messages

Saturday, March 14th, 2026 6:03 PM

Create your own Multiview error

When I try to use this feature I get the following...

Something went wrong.

Please try again later.

Error-Playback

Multiview itself seems to work but create your own fails every time.

In the past, when I had problems with Multiview, I would restart my box and it would then work. That in itself was annoying, but I learned to live with it. Now that doesn't even work.

Is there a fix to this issue?

Oldest First
Selected Oldest First

Visitor

 • 

2 Messages

2 days ago

I’ve had same issue all day.  Any fix?

Official Employee

 • 

2.3K Messages

Hey @user_ejrpbb are you still experiencing this at this time? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Official Employee

 • 

2.1K Messages

10 hours ago

tlgjr8 thank you for using the Xfinity Community Forums page to reach out, let's address your multiview concerns together. Can you send over a direct message with your full name and complete service address to get started? 

 

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Messaging" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message. 

forum icon

New to the Community?

Start Here