Our new converter boxes don't work with our older TVs. The old boxes worked fine.
would you be more specific? what is the model number that you have? how are you trying to attach it to the TV (HDMI? Coax?)
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I added HBOMAX but still can't watch newest movies like Little Things. I ordered new equipment and it arrived a few days ago. Before I install I want to know if the other TV I have is going to still work with this new converter box.
@Starla17 It’s hard to give you an answer without knowing any kind of model of equipment but if it’s X1 equipment like swapping dvr for dvr, you’ll be fine
Responses
lesmikesell
Valued Contributor
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527 Messages
2 y ago
You probably need one of these that have component or composite output:
https://www.xfinity.com/support/articles/x1-hub-vs-companion-box
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Andycat
Regular Visitor
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3 Messages
2 y ago
no picture-can't change channels.
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CCAndrew
Diamond Problem Solver
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25.9K Messages
2 y ago
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CCAndrew
Diamond Problem Solver
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25.9K Messages
2 y ago
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Rustyben
Expert
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24K Messages
2 y ago
would you be more specific? what is the model number that you have? how are you trying to attach it to the TV (HDMI? Coax?)
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Starla17
New Poster
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1 Message
3 m ago
I added HBOMAX but still can't watch newest movies like Little Things. I ordered new equipment and it arrived a few days ago. Before I install I want to know if the other TV I have is going to still work with this new converter box.
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CCAndrew
Diamond Problem Solver
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25.9K Messages
3 m ago
It’s hard to give you an answer without knowing any kind of model of equipment but if it’s X1 equipment like swapping dvr for dvr, you’ll be fine
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