Visitor

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1 Message

Sunday, June 28th, 2026 10:08 PM

Connectivity

I installed the new wireless boxes and now it won’t hold a connection. Must unplug and replay unit constantly.

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Official Employee

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2.2K Messages

28 days ago

user_zd9xsi thank you for using the Xfinity Community Forums page to reach out regarding your connectivity. Let's troubleshoot this issue together to ensure you are back up and running with the service experience you deserve. Do you also have a main video box still associated with your account that is used in conjunction with the wireless ones?

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