1 Message

Fri, Oct 1, 2021 7:23 PM

Connecting X1 box, Visio soundbar, and Apple TV. What I've done isn't working

Hello, I'm looking for ideas on how to connect my x1, Visio soundbar, and Apple TV. Nothing I do seems to work. I can get the x1 to play and audio is great through soundbar. However, ATV won't play sound. Thanks.

Official Employee


2.6K Messages

2 m ago

Hello @user_0fa50b


Our team can help you out. I have a link that has a video to help set up the X1 box to your TV: https://comca.st/3uBoUde


Now, if that does not work and you have all the cables hooked up correctly, I would take a look at the Apple Support sight to see if they have some trouble shooting tips for you, as if you are hearing sound from the sound bar, it should be producing a visual as well. 


Let us know if that works for you, if not, we will do what we can to help. Thanks again! I hope you are having a great day today!

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