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Wednesday, April 8th, 2026 1:55 PM

Comcast stopped working on older, not so smart Vizio TV

Hi Eric, I have an older Vizor not so smart tV.  Worked fine with comcast, well, until yesterday.  Now can not get back to comcast.  I do not think any cables were changed or remove.  I have tried to tighteb everything.  I have tried to find the compatible Comcast to Vizio number, but perhaps this was a mistake.  Yup, there may be a component that went bad, but I think that unlikely.  I am so frustrated, and have spent more time than I would like to acknowledge, with no fix to this point.  Any suggestions as an appropriate next step would be much appreciated.

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2 hours ago

 

user_iro7ln Good afternoon! We appreciate you taking the time to reach out to our Xfinity Forums. I'm happy to help you get this figured out. May I ask what is displaying on your screen? Have you tryed the input? Sometimes that button can mistakenly get pressed. 

 

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