Contributor
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20 Messages
Codes for "off brand" TV
I have a Supersonic TV in my kitchen that I'd like to connect to an XG2 box (XR15 remote). I found this year-old thread:
about it being an off brand TV that doesn't have a code. Well, it does have multiple 5 digit codes and it is listed on the Select Your Brand pairing screen but selecting Supersonic brings up Westinghouse on the next screen. I feel like if the box knows about the brand but doesn't have the codes, it should at least ask for the codes. Is there some combination of button pressing that will let you enter the codes manually?
PS: I did try the instructions here: https://www.xfinity.com/support/remotes but long pressing the Xfinity+Mute buttons until the red changes to green, it just brings up the same bottom banner as just pressing Xfinity. The mute button turns green but it doesn't change the banner and trying to enter numbers does nothing. I tried it on my other 3 working XG2 TVs, too, and same thing. Mute alone does mute.
Accepted Solution
my-screen-name
Contributor
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20 Messages
4 years ago
@ComcastMorgan - That didn't work for me. I did find some other instructions in the forum that did work. I was searching for "Supersonic" but there are quite a few posts for other brands. I'll repeat what worked for me instead of posting links to all of the others.
With TV turned on:
1. press A+D (until Red led turns Green)
2. enter 991 (led flashes Green)
3. press & release "Channel Up" until TV turns off. (this took me many presses)
4. press the Center (OK) button to lock-in the code (This step was missing from a lot of posts!)
5. Power turned on the TV and Volume and Mute worked.
Steps 2 & 3 are the same as pairing a remote that has a setup key. Maybe some of the other slightly different instructions would work, too, but this is what worked for me.
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CCMorgan
Gold Problem Solver
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3.3K Messages
4 years ago
Hi there, my-screen-name. We certainly appreciate your effort in trying to work through the remote pairing process. We're here to help! I just want to confirm that with the box that you want to put in the kitchen with the Supersonic TV, the mute button works, but the volume up/down and the power on/off for the TV does not. Is that correct? I would focus more on the remote than what you're seeing on the TV screen when you're going through this particular pairing process, otherwise it can be misleading.
Please try this process when you have time:
To use your XR15 remote to control your TV (including power, volume and input):
Any luck? Did that work?
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