Cloud Storage Determinations
I asked the comcast escalation team if they could tell me what determines where my recording will reside, and they could not. See, I have recorded some things and some of them are available via stream inside my home network and some are not. I would assume that some were recorded on the DVR and some in the cloud. I also don't think its a licensing issue since its in my internal network. It also does not appear to have anything to do with how much space is available on either storage (yes, I know they are different capacities).
What makes this detrmination then? I cannot find a common pattern that explains why one recording is in the cloud and one is not. It's a real bummer recording something, taking the laptop outside in the sun and finding out you can't watch it.
Please advise and thank you in advance for your help.