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jb78
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1st Best Answer

Frequent Visitor

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14 Messages

Wed, May 6, 2020 6:00 AM

Cloud DVR X1 - where are programs stored

I jusr received a new X1 TV box (to replace my old box).  I have several DVR recordings, is there a way to tell if they are stored in the cloud or on my box?  The old box is also X1.  

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Your old recordings would have a cloud icon, you can also tell by the date of recording from when you swapped your box or log into the Xfinity stream website and look for date and cloud icon. There’s nowhere to see just cloud recordings.Reminder, as you record new programs, the cloud recordings will disappear
jb78

Frequent Visitor

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14 Messages

1 y ago

if I can see all the recordings through the Stream Portal they should be on the cloud and not the box correct?

jb78

Frequent Visitor

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14 Messages

1 y ago

great thanks!

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