J

Visitor

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1 Message

Sunday, November 20th, 2022 8:24 PM

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Choppy lagging live TV

My live TV is lagging and choppy. I have restarted and refreshed both X1 box and modem/router. Still experience poor performance. 

Problem Solver

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567 Messages

2 years ago

Thanks for letting us know about this issue you're having with the TV signal, @Joker3762. We're here to help. Would you be willing to try checking the coaxial connection to the TV box, at both the box and the wall to ensure it's finger tight? Also, please double check the cable itself to ensure there are no breaks or frays. Please let us know if you find anything, or if this helps.

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