Contributor
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672 Messages
Chicago Bulls recording problem
I set a 3 hour recording (NBC Chicago 200) of the Bulls game last night. About 75 minutes in, the recording just stopped and kicked me out. Every other program I had recorded
before and after were OK. If something happened around that time to interrupt the recording, shouldn't there have been a cloud version- instead of not being able to see the 2nd half of the game? Before I was kicked out, the recording showed that it was 3 hours in length on the "bar"
CCJess
Problem Solver
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323 Messages
2 years ago
Hi, I understand how frustrating it is to not get the recording of your set, this isn't how we want you to experience your TV service. I would like to as a few questions to see how we can help. When you set the recording, did you schedule it from within the Xfinity Stream app, or from an X1 box?
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