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Channel pixelation
Having issues with some channels, especially Hallmark, having video pixelating, delayed voice, etc Makes watching shows very difficult. Changed HDMI cable and input port. Helped but same issue continues. Checked other connections and they are right.
CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
6 years ago
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jav6joev
Gold Problem Solver
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2.2K Messages
6 years ago
I had a similar issue last week. Several channels were pixelating. System resetting, powering off/on of TV box didn't help. Called support and they remotely did a system reset/refresh which didn't resolve the issue. Had me change my HDMI cable which didn't help. Suggested to exchange my TV box which was a plan, but as a last resort the agent 'boosted my signal' and the pixelation went away and has been gone since. Call them and see if they can 'boost your signal'!
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EG
Expert
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111.4K Messages
6 years ago
Andrew is correct. There is no such thing as remote signal adjustment yet. It takes boots on the ground at the lines.
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jav6joev
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2.2K Messages
6 years ago
Those were the terms the Comcast agent used, hence the single quotes. Whatever was done, immediately resolved the issue for me.
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