Channel guide show listings

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@drhill2 wrote:
My screen lists channels but not show descriptions.
It says “No Information” instead of show names

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do you have X1 set top boxes? use the voice remote and "about". what is the rest of the line to the right of "STB Version.."?

I do not use the Xfinity remorte.

I use my LG Smart Remote from the TV (2019 LG OLED TV). It has worked fine for monthes and then this week I suddenly no longer get the show listing information on the guide page, instead just the no information banner at each time and show section..

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@drhill2 wrote:

I do not use the Xfinity remorte.

I use my LG Smart Remote from the TV (2019 LG OLED TV). It has worked fine for monthes and then this week I suddenly no longer get the show listing information on the guide page, instead just the no information banner at each time and show section..

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do you have X1 set top boxes?

Yes, X1 box