drhill2's profile

New Poster

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3 Messages

Wed, Apr 22, 2020 8:00 PM

Closed

Channel guide show listings

My screen lists channels but not show descriptions.
It says “No Information” instead of show names
Rustyben

Expert

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24.1K Messages

2 y ago


@drhill2 wrote:
My screen lists channels but not show descriptions.
It says “No Information” instead of show names

do you have X1 set top boxes? use the voice remote and "about". what is the rest of the line to the right of "STB Version.."?

New Poster

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3 Messages

2 y ago

I do not use the Xfinity remorte.

I use my LG Smart Remote from the TV (2019 LG OLED TV). It has worked fine for monthes and then this week I suddenly no longer get the show listing information on the guide page, instead just the no information banner at each time and show section..

Rustyben

Expert

 • 

24.1K Messages

2 y ago


@drhill2 wrote:

I do not use the Xfinity remorte.

I use my LG Smart Remote from the TV (2019 LG OLED TV). It has worked fine for monthes and then this week I suddenly no longer get the show listing information on the guide page, instead just the no information banner at each time and show section..


do you have X1 set top boxes?

New Poster

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3 Messages

2 y ago

Yes, X1 box

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