serpentine's profile

Regular Visitor

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4 Messages

Sat, Oct 3, 2020 10:00 PM

Channel 836 WE HD is airing CSI Miami in Spanish.

Commercials are in English, I checked my settings, they are set for English. 

Responses

Rustyben

Expert

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24K Messages

7 m ago


@serpentine wrote:

Commercials are in English, I checked my settings, they are set for English. 


is it in english on a smart phone/tablet ?

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Regular Visitor

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4 Messages

7 m ago

No. It's on the TV. CSI Miami is on right now and it is in Spanish again. Watched a few Law and Orders and then again with the Spanish with CSI Miami. 

Rustyben

Expert

 • 

24K Messages

7 m ago


@serpentine wrote:

No. It's on the TV. CSI Miami is on right now and it is in Spanish again. Watched a few Law and Orders and then again with the Spanish with CSI Miami. 


it is a diagnostic request to use a smart phone/tablet to diagnose the problem.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

Regular Visitor

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4 Messages

7 m ago

I've diagnosed it already. Somebody's asleep at the switch and  input the wrong code for the English version. I just said Law & Order was fine and then CSI Miami comes on in the wrong language version. So whether it's WE TV or Comcast, I have no idea.

New Poster

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1 Message

7 m ago

I'm having the same problem. My settings are also not the issue. I called about it today. Hopefully they're working on a solution.

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