Good morning @user_iealxn . Unfortunately, we likely won’t be able to change a pending order to store pickup. However, you can always visit an Xfinity Store if you need equipment sooner. Please keep in mind that we can only update an order’s destination within 60 minutes of the order being placed.
XfinityJoe
Official Employee
•
1.6K Messages
24 days ago
Good morning @user_iealxn . Unfortunately, we likely won’t be able to change a pending order to store pickup. However, you can always visit an Xfinity Store if you need equipment sooner. Please keep in mind that we can only update an order’s destination within 60 minutes of the order being placed.
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