Cast Message on Box

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@rsftlf wrote:
I have 2 boxes. A small box and a large box. The large box says Cast. I’ve unplugged each and restarted.
My internet is fine. Just the cable boxes are not working

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that is part of the bootup sequence (ca=cable, st=status). try connecting the same set top box to the modem's cable from the wall and see if it progresses to a complete bootup based on the front display.kk (did you check to see if the cable is connected to the 'input' (like in from cable) coax connector and not to the out to TV connector?

@rsftlf, 

I wanted to reach out and touch base with you regarding your post on your box. Has the issue resolved? 

Thank you for your patience and for reaching out to us over our Community Forums.