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Sunday, November 12th, 2023 9:51 PM

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Can't record CNN anymore

Why can I watch but not record CNN? I used to record it all the time. Now a message comes on that says subscription required to record.  I thought it was my DVR box. This is very frustrating 😤 

Official Employee

 • 

1.7K Messages

1 year ago

Good afternoon @user_d4w9vv, and thank you for reaching out on our Community Forums, we're sorry to hear about your issues recording CNN. To confirm, is CNN currently included in your channel lineup? May I also ask if you are experiencing this issue on any other channels? Please let us know, we are happy to help troubleshoot further! 

 

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