Can't hook up cable box to my new Vizio VHD32M-0807. HELP!

I just unboxed a VHD32M-0807 and I'm trying to connect my cable box to it. I had a previously old Apex that finally went out on me. But when I turned the Vizio around there is only one plug. I tried to unscrew the cord from my big Apex to plug into the lone "antenna" outlet in the back but the cord is so thick it won't let me plug it in. What am I missing? Thanks in advance.

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XfinityEva

Official Employee

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1.3K Messages

12 days ago

Hey there! Were you able to connect your box? Are you still having trouble with it?

Did you previously have the HDMI connected with the old TV? https://www.vizio.com/en/tv/hd/VHD32M-0807

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user_klfrlz

2 Messages

@XfinityEva Yes I was able to hook it up. I had to plug the hdmi cord into the "out" outlet on back of cable box not the "in" one. Very relieved.

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12 days ago

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XfinityEva

Official Employee

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1.3K Messages

Great to hear everything worked out well! Please let us know if there is anything else we can assist with your services and/or account. If you ever have any issues where you are not able to use your TV box or are on-the-go you can also use Xfinity.com/stream or the Stream app!

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12 days ago

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X1

user_klfrlz

Can't hook up cable box to my new Vizio VHD32M-0807. HELP!

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