@user_wa4tq7 Good morning! Thank you for reaching out to our Community Forums Team for assistance with your TV box. I can see how this would be frustrating when trying to enjoy your services. Are you still experiencing this issue, and are you getting any error codes along with the Cast message? I look forward to hearing back from you!
EG
Expert
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107.1K Messages
1 year ago
The concern is not "Home Security Devices And Equipment" help related. Topic moved here to the proper help section for assistance.
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XfinityKassie
Official Employee
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1.3K Messages
1 year ago
@user_wa4tq7 Good morning! Thank you for reaching out to our Community Forums Team for assistance with your TV box. I can see how this would be frustrating when trying to enjoy your services. Are you still experiencing this issue, and are you getting any error codes along with the Cast message? I look forward to hearing back from you!
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