Appreciate getting us in the loop! Is this a wired or wireless box that you are getting setup? I was also curious if the box walked you through any of the paring steps for the remote? It would typically ask you to adjust the volume and change channels to calibrate everything.
XfinityThomasB
Official Employee
•
1.5K Messages
2 months ago
Hello user_psc2sa
Appreciate getting us in the loop! Is this a wired or wireless box that you are getting setup? I was also curious if the box walked you through any of the paring steps for the remote? It would typically ask you to adjust the volume and change channels to calibrate everything.
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