el1994's profile

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1 Message

Thu, Dec 17, 2020 8:00 PM

Can’t connect cable box

I have been trying start up my cable box and get it all connected. I get everything plugged in make sure it’s tight it turns on says welcome and then after that it says that it’s having trouble connecting make sure the wires are tight and restart. I have multiple times tried to and I’ve also accidentally pulled the red tab on the remote that came with so I don’t know what to do.

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jav6joev

Bronze Problem Solver

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2.1K Messages

6 m ago


@el1994 wrote:
I have been trying start up my cable box and get it all connected. I get everything plugged in make sure it’s tight it turns on says welcome and then after that it says that it’s having trouble connecting make sure the wires are tight and restart. I have multiple times tried to and I’ve also accidentally pulled the red tab on the remote that came with so I don’t know what to do.

Are you sure your coaxial outlet your modem is connected to is active?  How is your cable box connected to your modem?  What model devices do you have?

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