Visitor
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2 Messages
Cannot verify HBO max subscription with xfinity provider
This is ridiculous, I cannot sign in to hbo max via my hbo subscription via my provider which is xfinity. I am so frustrated with all of the customer service people ai have spent numerous hours on trying to get resolved. Can someone that understands how to resolve this please help and contact me!
???
JKEEN
Visitor
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2 Messages
5 m ago
Same issue. I have cleared cache/cookies. Logged out and in multiple times. Infuriating.
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XfinityTimothyA
Official Employee
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235 Messages
5 m ago
Hello @user_4bfdb9 Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this https://comca.st/3pNLFtC send a "Peer to peer" ("Private") message:
Click "Sign In" if necessary
• Click the "Peer to peer chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_4bfdb9
Visitor
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2 Messages
3 m ago
Who do I email, I have yet to receive calls back to resolve my issue with logging in to hbomax no matter how many times i call and waste hours taking to people and having me try many things.
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