Visitor
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1 Message
Cannot record anything
I recently changed my subscription to Digital starter (includes Limited Basic). (Comes with the Condo I live in.) I now cannot record anything.
Can you tell me why? Thanks.
Visitor
•
1 Message
I recently changed my subscription to Digital starter (includes Limited Basic). (Comes with the Condo I live in.) I now cannot record anything.
Can you tell me why? Thanks.
XfinityChelseaB
Official Employee
•
1.7K Messages
21 days ago
Hello @Wygde3, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.
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