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1 Message
Sunday, March 2nd, 2025 5:35 AM
Closed
When I press the exit button or last it looks like it’s recording.
Responses
Problem Solver
702 Messages
10 months ago
Unplug and then plug back in then reboot the box.
Official Employee
3.8K Messages
@j_pp Thank you for taking the time to reach out to us here on our Xfinity Forums. It sounds like you may need a new remote if the buttons are not working correctly. Have you already tried changing the batteries in the remote?
(edited)
MikeB39A
Problem Solver
•
702 Messages
10 months ago
Unplug and then plug back in then reboot the box.
0
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XfinityBillie
Official Employee
•
3.8K Messages
10 months ago
@j_pp Thank you for taking the time to reach out to us here on our Xfinity Forums. It sounds like you may need a new remote if the buttons are not working correctly. Have you already tried changing the batteries in the remote?
(edited)
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