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Visitor
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1 Message
Sunday, March 2nd, 2025
Closed
When I press the exit button or last it looks like it’s recording.
Responses
Problem Solver
700 Messages
6 months ago
Unplug and then plug back in then reboot the box.
Official Employee
3.6K Messages
@j_pp Thank you for taking the time to reach out to us here on our Xfinity Forums. It sounds like you may need a new remote if the buttons are not working correctly. Have you already tried changing the batteries in the remote?
(edited)
MikeB39A
Problem Solver
•
700 Messages
6 months ago
Unplug and then plug back in then reboot the box.
0
0
XfinityBillie
Official Employee
•
3.6K Messages
6 months ago
@j_pp Thank you for taking the time to reach out to us here on our Xfinity Forums. It sounds like you may need a new remote if the buttons are not working correctly. Have you already tried changing the batteries in the remote?
(edited)
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