mitchellga2's profile

Frequent Visitor

 • 

9 Messages

Fri, Oct 30, 2020 3:00 PM

Cancelled Recordings Don’t Disappear off the Scheduled List

When I cancel a scheduled recording it does not disappear from the scheduled list. All it says is

"cancelled recording to the right of the recording.

Responses

Accepted Solution

Rustyben

Expert

 • 

24K Messages

8 m ago


@mitchellga2 wrote:

Is the cancelled recording not supposed to disappear? If so, why not?


the 'reference' to the previously scheduled recording stays until the time slot involved expires. At any time, the user can re-enable that recording.

Rustyben

Expert

 • 

24K Messages

8 m ago


@mitchellga2 wrote:

When I cancel a scheduled recording it does not disappear from the scheduled list. All it says is

"cancelled recording to the right of the recording.


that's right. is there something we can assist with?

Frequent Visitor

 • 

9 Messages

8 m ago

Is the cancelled recording not supposed to disappear? If so, why not?

Frequent Visitor

 • 

9 Messages

8 m ago

Ok. Thanks! So if that's the way it's supposed to work, I now understand. I wish customer support knew this instead of telling me there is something wrong with my box. I forgot how useless they are.

 

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