jljkprasch's profile

Visitor

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3 Messages

Tuesday, March 21st, 2023 6:36 PM

Closed

Cancel Hulu Subscription

I have cancelled my cable service through Xfinity and now just have internet service.  I didn't realize that I had to cancel my Hulu subscription first.  Now I'm being charged for something I'm not using.  How can I or may I please et some help on cancelling Hulu through Xfinity?

Official Employee

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2K Messages

2 years ago

Hello @jljkprasch! Could you please send our team a direct message with your full name and full address? To send a "Peer to peer" ("Private") message:

  1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
  2. Click the "New message" (pencil and paper) icon
  3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
  4. Type your message in the text area near the bottom of the window
  5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!

Official Employee

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2K Messages

2 years ago

Thank you for reaching out to us on our community forum, Our team of Billing gurus would love to assist you with removing Hulu. May I please have the name and address on the account? I'll need your name as well if you aren't the primary account holder.

Visitor

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3 Messages

2 years ago

I gave my reply in direct messenger

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