Visitor
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6 Messages
Cancel a specific sports team reminders
I placed a reminder for a specivid sports team with my remote. I no longer watch the team and want to cancel the reminder, but I can't find where it is located to do so.
I tried looking them up on NBA pass, but I am not getting to the screen that allows me to cancel the reminders because it only pulls up individual games.
HOW can I cancel this? Appreciate any help.
Accepted Solution
CCZachary1
Problem Solver
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672 Messages
2 years ago
Than you for reaching out to us today @user_28b617. I actually just had to remove some NCAA basketball team reminders yesterday. If you follow these steps you will be able to see the reminder screen and the cancel option. https://comca.st/3L3pVlj
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BHelms07
Contributor
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67 Messages
2 years ago
On your remote, use the Voice Command to say the team name, (or, if you have an older remote, use the Search option in the Xfinity Menu), then press "Reminder Options" and then "Cancel Team Reminder".
Hope this helped!
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user_28b617
Visitor
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6 Messages
2 years ago
Followed instructions from a user on how to cancel through the Xfinity Menu & it worked PERFECTLY! Every time I just said the name, it brought me to a schedule, but didn't give me the reminder options. Doing it through the xfinity menu worked perfectly! Thanks to you and everyone who responded!
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