generdude's profile

New Poster


4 Messages

Fri, May 14, 2021 12:46 AM

Cancel 2 year contract within the first 30 days

I have a new 2 year contract that began April 23, 2021. I understand I can cancel it within 30 days without a cancellation fee. I would like to know how to do that.


Official Employee


164 Messages

1 m ago

Hello, @generdude.

Thanks for reaching out here on our forums! I'd love to look into your cancelation concerns with you and see what we can do for you. I'm sorry to hear you're looking to cancel. Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. 

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