can not pair 2025 lg magic remote to 4k dvr box

Has anyone had success pairing the 2025 magic remote to the XG1v4-A box. I can get it turn the tv on, but the channels will not change

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BIslander

Problem Solver

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588 Messages

2 months ago

Confused. The LG remote will always turn the LG TV on, of course. Are you trying to use the LG remote to change channels on the X1 box? I don't think that's possible. The X1 box uses its own RF and can be controlled with IR commands. As far as I know, the Magic remote doesn't have a way to send commands to the XG1v4

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BruceW

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27.2K Messages

2 months ago

... 2025 magic remote ... XG1v4-A box ...

Do the instructions at https://www.google.com/search?q=lg+magic+remote+xfinity+x1+4k+dvr help?

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BIslander

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588 Messages

2 months ago

@BruceW That's basic HDMI-CEC for a few limited functions and does not include changing channels, the thing the OP is asking about. I have two LG OLEDs paired with XG1v4s and Denon receivers and have found the LG Universal Control functions are next to useless. Do you have a different experience?

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XfinityAngie

Official Employee

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2.4K Messages

2 months ago

user_dfwq1n, Thanks for reaching out to Xfinity Support. If the LG Magic remote is compatible, here are the steps you need:

Check Input: Make sure your TV's input is set to the HDMI port connected to the Xfinity box.
Access Settings: Press the Home/Settings button on your LG Magic Remote.
Navigate: Go to Settings > General > Devices > Universal Control (or Remote Control > Universal Control Settings).
Start Setup: Select Set Up Device, then choose Cable/Satellite Box.
Select Provider: Choose Xfinity from the list of providers.
Follow Prompts: Follow the on-screen instructions to select your device and complete the setup.
Test Controls: When prompted, test functions like changing channels (using the on-screen number pad or channel up/down) and DVR commands.
Complete Setup: Finish the process when the tests are successful.

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BIslander

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588 Messages

Changing channels by clicking an on screen number pad or navigating with the channel up/down buttons? Ugh.

"Test Controls: When prompted, test functions like changing channels (using the on-screen number pad or channel up/down) and DVR commands."

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2 months ago

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user_dfwq1n

can not pair 2025 lg magic remote to 4k dvr box

BIslander

BruceW

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

BIslander

XfinityAngie

BIslander

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