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12 Messages

Tuesday, January 20th, 2026 12:03 AM

Can I get an XI6 replaced with an XG1V4?

@Xfinity Support Just setup new service and got an XI6 as my primary/only X1 DVR.   It gets put into a very bad WiFi  coverage closet location where a previous DVR was (there is a coax outlet there).  I have previously had an XG1V4 and would really prefer a swap if at all possible.

Thanks,

Ed

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939 Messages

11 hours ago

I am told you can also plug those boxes into Ethernet. However, there is no reason you can't swap that box for a XG1v4. 

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