using your X1 set top box remote press the Guide button two times and select the favorites option. when you show a list of your channel favorites, move to each one and press left then ok button (channel icon/number will be highlighted). Select 'remove Favorite" menu. repeat for each favorite.
If you get the Xfinity Remote Control app on a phone/tablet, you can quickly tag channels as favorites or not by pressing on little stars on the left. The list is held on a server, so your boxes will pick it up if you toggle guide modes.
EG
Expert
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108.3K Messages
2 years ago
Concern moved here to the proper help section for assistance.
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Rustyben
Expert
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24.6K Messages
2 years ago
using your X1 set top box remote press the Guide button two times and select the favorites option. when you show a list of your channel favorites, move to each one and press left then ok button (channel icon/number will be highlighted). Select 'remove Favorite" menu. repeat for each favorite.
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Andyr1
Gold Problem Solver
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7.9K Messages
2 years ago
If you get the Xfinity Remote Control app on a phone/tablet, you can quickly tag channels as favorites or not by pressing on little stars on the left. The list is held on a server, so your boxes will pick it up if you toggle guide modes.
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