can i activate purchased x1 equipment

@XfinityVianney​ I am unsure what you mean when you stated I sent a direct message to a team member, as I don't know any team members but I may have sent this question to support also. Can you elaborate on this so I don't do it again? In your response, do you think Xfinity cleared renting without offering for sale components of your internet and TV systems? The reason I ask is that in the 70s when I worked for IBM the FTC required us to start selling the 3277 main frame displays instead of only renting them. Just asking.

I apologize for any confusion @jmarkc. The rule pertains to sending an unsolicited message to anyone on the platform, or in this case to the Xfinity Support team as well. We request you create a post just as you did, and we will then reply to your post with any additional questions. If we need to discuss things in detail or cover private information, we may then ask you to message Xfinity Support directly. It's not a big deal, but I just wanted to give you a heads-up.

 
Currently, we don't have approved parties to sell X1 equipment. When we rent devices to customers, they are linked to a specific account/customer profile. This helps us track returns and know where our equipment is. Once a customer leaves Comcast, we ask they return our equipment, so we can clear any data. There are cases where customers may not return them or feel they can sell the device after some time. However, that is not the case. The devices are likely still linked to an account and will ultimately cause you headaches down the road. I've been here for a few years and we do run into this from time to time.

The explanation does help, as Xfinity allows consumers to use their own modems and routers, but I believe last time I looked they were the only items on the compatibility list. It would seem a good business decision to allow consumers to purchase the set top boxes and modems/routers which are rented to consumers as I have seen a few of the x1 boxes sealed new on third party sites, never installed at a customer site. So perhaps they are obtained directly from China.

I'm glad that helped. I can't speak to how they get a hold of these to be honest, but I wouldn't get any X1 TV boxes if they didn't come directly from Xfinity. If your goal is to avoid the rental charges, we still have other great options as you can see here https://www.xfinity.com/support/articles/activating-xfinity-stream-smarttvs. You mentioned you have a Roku already, but we have other devices like Chromecast, Amazon Fire TV, or Smart TVs (LG/Samsung/Xumo) that could work for you as well. The flex device that you mentioned before is currently for customers with internet only, so you may not qualify if you have an existing cable plan @jmarkc

I have a three year old Samsung 65in curved tv that had xfinity stream as a download option for a year or so. But then Xfinity stopped offering it on my set stating the operating system was not compatible, although it was for a couple years. The Roku stick remote has very limited functionality so I thought either the flex box or x1 box would help that. I am not a penny pincher except when an organization is trying to pinch pennies with me. The x1 remote went from 2.50 to 5.00 to 10.00 and now 9.00. Xfinity took away my INSP channel on my ultimate package and added it to the sports package so I'd have to pay another 10 dollars and then took away half of the paperless bonus to 5 dollars if I used a credit card. Sir, I define that as penny pinching and as a Diamond status reward customer, I don't like it and will counter it someway.