lonerhino59's profile

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2 Messages

Tue, Dec 29, 2020 2:00 PM

Can 4K Be Displayed at 24fps?

I have a new Samsumg 4K TV with two issues, but fist things first. Can the Xfinity box display 4K at 24fps rather than 60fps? I love the clarity, but really need the natural motion blur of 24fps. Otherwise, everything looks like videotape instead of film.

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ComcastRob

Official Employee

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273 Messages

5 m ago

@lonerhino59

Hi there! I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. 

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