267261793's profile

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1 Message

Wednesday, July 17th, 2024 12:02 AM

Caller id not working even though notifications are turned on

My tv caller id notification is not working even though the Xfinity voice notification is turned on.  From looking on previous messages there may be a setting on your end that needs to be fixed

Official Employee

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1.7K Messages

4 months ago

 

Thank you for letting us know, and for joining us here on the Forums, 267261793. Have you tried troubleshooting via the Xfinity app, or, restarting/unplugging your equipment (TV and modem) to see if it helps?

 

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