Visitor
•
1 Message
Cable
For 2 weeks now the cable has been scrambling and pixelating on all channels Streaming is fine. It's something with the cable service. Box has been reset numerous times but still the same
Visitor
•
1 Message
For 2 weeks now the cable has been scrambling and pixelating on all channels Streaming is fine. It's something with the cable service. Box has been reset numerous times but still the same
XfinityJoe
Official Employee
•
800 Messages
1 month ago
We would be happy to assist. @user_ciz347
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
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