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Sunday, April 13th, 2025 9:36 PM

Cable tv

My cable keep cutting in and out 

Problem Solver

 • 

669 Messages

13 days ago

Make sure that your cables are connected and tight. Did you try to reboot the box?

Expert

 • 

110K Messages

12 days ago

@user_8kiao6 

We need more details... First. When these outages occur are they being officially indicated here with any info about them ?;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use the Xfinity App: https://www.xfinity.com/apps 

Official Employee

 • 

1.2K Messages

11 days ago

 

user_8kiao6 Is this happening on a specific channel or all channels?

 

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