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2 Messages
Sunday, April 13th, 2025 9:36 PM
My cable keep cutting in and out
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Problem Solver
•
669 Messages
13 days ago
Make sure that your cables are connected and tight. Did you try to reboot the box?
Expert
110K Messages
12 days ago
@user_8kiao6
We need more details... First. When these outages occur are they being officially indicated here with any info about them ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
Official Employee
1.2K Messages
11 days ago
MikeB39A
Problem Solver
•
669 Messages
13 days ago
Make sure that your cables are connected and tight. Did you try to reboot the box?
0
0
EG
Expert
•
110K Messages
12 days ago
@user_8kiao6
We need more details... First. When these outages occur are they being officially indicated here with any info about them ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
0
0
XfinityWilliam
Official Employee
•
1.2K Messages
11 days ago
0
0