@user_djm6np I'm sorry to hear your cable service is not working. I would be more than happy to help find a solution to this problem. Can you please elaborate on what's going on? Are you getting a pixelated picture? Is there an error message or code that's preventing you from watching something on TV?
XfinityRaul
Official Employee
•
1.5K Messages
19 days ago
@user_djm6np I'm sorry to hear your cable service is not working. I would be more than happy to help find a solution to this problem. Can you please elaborate on what's going on? Are you getting a pixelated picture? Is there an error message or code that's preventing you from watching something on TV?
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