New Poster
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1 Message
Cable TV
My sets tells me my tv is not connected to my cable box. How can I get help. I have not had cable for three weeks.
New Poster
•
1 Message
My sets tells me my tv is not connected to my cable box. How can I get help. I have not had cable for three weeks.
Responses
Rustyben
Expert
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24K Messages
7 m ago
is your Internet not working, too? are your set top boxes connected to Xfinity with coax cables?
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ComcastJoeTru
Official Employee
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6.7K Messages
7 m ago
Hello alpogge27. Thank you for visiting and posting on our Forum. I can assist with further troubleshooting your TV / Cable service issues. Are you able to answer any of Rustyben's questions? This would help us point you in the right direction, to fixing your Cable TV service. We're here to help.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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