alpogge27's profile

New Poster

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1 Message

Thu, Oct 8, 2020 1:00 PM

Cable TV

My sets tells me my tv is not connected to my cable box. How can I get help. I have not had cable for three weeks.

Responses

Rustyben

Expert

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24K Messages

7 m ago


@alpogge27 wrote:

My sets tells me my tv is not connected to my cable box. How can I get help. I have not had cable for three weeks.


is your Internet not working, too?  are your set top boxes connected to Xfinity with coax cables?

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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Official Employee

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6.7K Messages

7 m ago

Hello alpogge27. Thank you for visiting and posting on our Forum. I can assist with further troubleshooting your TV / Cable service issues. Are you able to answer any of Rustyben's questions? This would help us point you in the right direction, to fixing your Cable TV service. We're here to help. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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