Visitor

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1 Message

Wednesday, September 2nd, 2026 1:13 AM

Cable TV sound

I went through the instructions to setup my Gateway and TV box; I finally got a picture, but no sound through my home theater system..

There has to be a way to do this... I've tried everything I could think of - can you help?

Oldest First
Selected Oldest First

Official Employee

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3.1K Messages

15 hours ago

Thank you for reaching out to our team about that audio issue. If you connect the cable box directly to the TV without the theater system do you have sound through the TV?

Expert

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120.4K Messages

3 hours ago

Concern moved here to the TV help section. 

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